Booking Terms and Conditions
By booking your holiday at Old Chapel House you agree to the following terms and conditions:
A non refundable deposit of £200 is payable when booking. Your stay will not be confirmed until this payment is made.
We will send you a confirmation by email, upon receipt of the deposit. The balance of the cost of the holiday is due 4 weeks before you arrive. If your stay is within 4 weeks of your booking you will be required to pay the full amount of your stay.
We insist on a £300 bond payment this is an insurance to us, however this is a pre-authorisation only, no monies will be taken unless damage or left occurs. The pre-authorisation must be those of the primary contact. All details will be destroyed after your stay.
Cancellation and insurance
Once you have booked your holiday, our agreement with you is a legal contract. If you cannot go on holiday and the Chapel cannot be re-let you are liable to pay for the booking in full, even if you cancel before paying the balance. If we succeed in re-letting the Chapel for the same period, we will refund you less a handling fee of £25.00. For these reasons we strongly recommend that you take out cancellation insurance for your holiday.
Non availability of chapel as booked
We would only cancel your holiday if the Chapel was unavailable for reasons beyond our reasonable control. We would attempt to offer you alternative accommodation, however if this was either not possible or not acceptable to you then we would refund to you all monies paid for the holiday. Our liability to you would not extend beyond this refund.
Old Chapel House will be ready for you from 3pm on the day of your arrival. Please arrive as close to this time as possible, we understand that traffic can be unpredictable at best, we want to meet with you on arrival but if this is not achievable (due to delay) instructions will be given of how to gain entry.
There is a free council car park just opposite Old Chapel House (just slightly passed on the left) we ask you to park in the car park and that you use the street parking for loading/unloading only as this is a residential area, and parking is limited.
We require that you vacate the Chapel by 10am on the morning of your departure. To assist preparation for the next visitors, we ask that you leave the property in a clean and tidy condition.
We do not accept responsibility for injury to persons or loss/damage to possessions unless caused by proven negligent act or omission of ourselves, our employees or contractors, or agents of the same, whilst acting in the course of their employment. This includes loss or damage to vehicles and their contents, and to the personal possessions you bring with you.
Sorry, We do not accept pets.
The agreement is for the holiday period and is not intended to create the relationship of Landlord and Tenant between the Visitor and the Cottage Owners. The Visitor shall not be entitled to a tenancy, or to any assured shorthold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or upon termination of the Agreement.
The construction, validity and performance of the Agreement shall be governed by the law of England and Wales, and both parties submit to the exclusive jurisdiction of the Courts in England and Wales.
A huge amount of time and thought has gone into hopefully making your stay at Old Chapel House a great experience. Should you find any faults or have any complaints during your stay, please advise us immediately.
Damages and breakages
You are responsible for any breakages or damage you cause to the Chapel and its contents, Please report these before you leave.
We want you to enjoy your holiday but please be aware that Old Chapel House is in a residential area, with neighbours all around. We ask that you respect this at all times, outside patio area should be vacated no later than midnight at weekends and 10pm during the week.
Old Chapel House accommodates 8 people, anymore than this an you will breech the contract and it will become null and void, and you may be asked to leave. We understand that if you are visiting family you may have more people come to visit. We would like to be informed of this at time of booking.